We have made various self-imposed commitments designed to cement sustainability in our day-to-day company practices. These commitments offer all employees and the management reliable guidelines for their day-to-day work.
The business principles of METRO GROUP form the foundation for a mutual understanding of how METRO GROUP does business and of the way employees interact on a daily basis. Not only does this strengthen customer service; it also enables the company to operate in a sustainable manner. Employees agree to adhere to these business principles, which serve to protect METRO GROUP against economic damage and loss of public image.
METRO GROUP business principles, PDF 0.07 MB
METRO GROUP acknowledges the tax frameworks of every country. As a consequence, we adhere to all legal requirements and procedures in the respective countries. By doing so, METRO GROUP is not interested in artificial tax structuring, follows the value chain with its taxation approach and does not apply any specific design for transfer pricing which is not in line with the value chain. METRO appreciates the OECD-Initiative on Base Erosion and Profit Shifting (OECD BEPS Initiative). We will follow the aligned BEPS rules in all participating countries once they have enacted the respective provisions
METRO GROUP Code of Conduct for business partner
The METRO GROUP Code of Conduct for business partner sets forth the fundamental key principles in the areas of environment, social and business ethics, that we expect our business partners to comply with in our daily collaboration.
Code of contact for business partner, PDF 0.08 MB
Principles of the UN Global Compact
The UN Global Compact's ten principles in the areas of human rights, labour, the environment and anti-corruption provide a universal framework for innovative and sustainable business management. By embracing these principles, METRO GROUP commits itself to integrating them into its daily work, its strategy and its company culture.
UN Global Compact, PDF 0.39 MB
METRO GROUP communicates the progress made in the implementation of the ten principles in the
Corporate Responsibility Report. The current Communication on Progress can be found here.
Communication on Progress 2015/16
On a national and European level, the aim of politics is to ensure all workers and employees are treated equally and fairly. As an Equal Opportunity Employer, METRO GROUP encourages all employees to perform as well as they can in accordance with their abilities, and pledges itself to treat all employees and applicants completely equally.
Antidiscrimination, PDF 0.04 MB
Procurement, production, processing
Bangladesh Fire Protection Initiative
By signing the initiative, METRO GROUP pledges itself to support measures taken for fire protection and more building safety in the textile industry in Bangladesh.
More on the fire protection initiative www.bangladeshaccord.org
Procurement policy for sustainable sourcing
METRO GROUP has approved a procurement policy for the sustainable sourcing of its own brands. The aim of this comprehensive procurement policy is to source products in an ecologically, socially and economically sustainable manner to make the most of opportunities and to prevent potential negative impact right along the supply chain. The procurement policy serves as a framework for METRO GROUP sales divisions.
Procurement policy for sustainable sourcing, PDF 0.2 MB
METRO GROUP cage free egg commitment
METRO GROUP Whole Sale & Food Specialist Company
aims to ensure that all Own Brand shell eggs and liquid egg products are sourced 100% cage free by the end of 2022 and wants to further improve farming conditions for laying hens by promoting alternative and more sustainable farming systems, like floor and free-range systems.
Commitment on cage free eggs, PDF 0.07 MB
METRO GROUP procurement policy for sustainable fish purchasing
To maintain fish stocks long-term, METRO GROUP has developed a company-wide procurement policy for fish. The framework for procuring fish within the Group is established via eight core elements, with sales divisions and country organisations being responsible for the operative implementation of the policy and for drawing up their own specific fish procurement guidelines.
Procurement policy for sustainable fish purchasing, PDF 0.05 MB
METRO GROUP purchasing policy for palm oil
To ensure that palm oil can be sustainably sourced, METRO GROUP has developed a procurement policy for palm oil. The aim is to shift by the year 2020 to the exclusive use of RSPO*-certified sustainable palm oil in the company’s own brands.
Purchasing policy for palm oil, PDF 0.03 MB
METRO GROUP health and nutrition policy
The METRO GROUP health and nutrition policy applies to the food-driven sales lines and provides a framework for measures with emphasis on food.
Health and nutrition policy, PDF 0.24 MB
Transport, warehousing, stores
METRO GROUP environment guidelines
With its environment guidelines, METRO GROUP pledges itself to treat the environment and natural resources in a responsible manner.
Environment guidelines, PDF 0.25 MB
METRO GROUP Climate Protection Target
In December 2015 METRO GROUP has made the decision to cut its specific greenhouse gas emissions per square metre of selling space by 50% by the year 2030. The basis for this calculation is our level of emissions as measured in 2011.
Genetically modified organisms
In the last years, the topic of genetically modified organisms (GMO) has become increasingly important as the food assortment impacted by GMO has been enlarged tremendously. On a world scale, consumers as well as experts assess the use of modern biotechnology in food items in completely different ways. METRO GROUP knows these differences and respects the particular perspectives of the different countries and their consumers.
Position on Genetically Modified Organisms (GMOs), PDF 0.12 MB
METRO GROUP packaging policy
As part of its sustainability approach, METRO GROUP is committed to reduce the environmental impact of packaging during the whole product life cycle, whilst maintaining the highest quality and hygiene standards expected by our customers. This packaging policy applies to all own-brand product packaging delivered to METRO GROUP.From September 2014 until 2018 we will review the packaging of 10,000 of our own-brand products with regards to their effects on the environment and will improve them if applicable.
Packaging Policy, PDF 0.02 MB
Sponsoring and donations
METRO GROUP seeks to promote an intact and attractive business environment through sponsoring and donations. Sponsoring and donations guidelines regulate the manner in which sponsoring and donations are implemented to create a positive public image and prevent the abuse of sponsoring and donations.
Refugees in Europe
The situation with regard to increasing numbers of refugees from countries at war or at political or religious persecution has become more and more challenging with yet unforeseeable impacts. Most of the European societies and especially Germany witness a growing public debate on how to deal with the increasing numbers. It calls on all parties of society: citizens, the government and companies. Being an international retailing company headquartered in Germany, METRO GROUP feels obliged to state a position and take over responsibility here as well.
Position on refugees in Europe, PDF 0.01 MB