Internal Review on our Principles on Fair Working Conditions and Social Partnership
In order to ensure that all METRO companies consistently implement
and follow our defined Principles on Fair Working Conditions &
Social Partnership (FWC & SP), a due diligence monitoring process
was set up, focusing on any kind of direct or indirect adverse human
Until 2020,our goal is to have consistently reviewed all METRO/MAKRO
Cash & Carry Country Organizations on their implementation and
adherence to the METRO FWC & SP Principles, in order to evaluate the
status quo, thus the existence and effectiveness of policies,
procedures and internal control measures.
The reviews serve as a management tool, creating awareness,
identifying gaps and helping the MCC countries defining necessary
management systems in order to ensure the consistent implementation of
our METRO FWC & SP Principles. The progress on identified gaps will
be consistently monitored and followed up on a regular basis.
In 2014 the due diligence review process was started with 3 pilot countries:
METRO Cash & Carry Turkey (mid-2014)
- MAKRO Cash & Carry Poland (end-2014) and
- METRO Cash & Carry Austria (beginning-2015).
The conclusion of the conducted reviews was sufficient and no adverse
human impacts were detected. However the reviews also indicated
necessary improvements on the implementation and adherence to the METRO
FWC & SP Principles for service providers operating on our company
premises. All findings were improved and corrective measures were
implemented by the management of the respective country organisations.
In 2016 / 2017 further reviews will take place in Ukraine, Pakistan,
Bulgaria, China, Hungary, Japan, Italy and Serbia.