Our around 230,000 employees are responsible for the success of METRO GROUP and its sales lines. Their dedication and the decisions they take in their everyday work generate added value for our customers and for society. In keeping with our sustainable approach to corporate management, we therefore see it as our duty to create and maintain an attractive, fair and safe working environment. We strive to appreciate the individuality of our employees, foster their diversity and strengthen their personal responsibility. In this way, we are able to offer them the support they need to successfully implement our corporate strategy.

Key performance indicators regarding employees
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Fair working conditions

Ensuring good working conditions

METRO GROUP is a worldwide advocate for fair and humane working conditions, so that its employees remain highly productive and motivated over the long-term. Along with the compliance with internationally-recognised standards, this also translates as ensuring safety at work as well as safeguarding employee health.

Principles on Fair Working Conditions, PDF 0.07 MB

Pilot country review: Principles on Fair Working Conditions & Social Partnership

In view of the due diligence mentioned in the UN Guiding Principles on Business and Human Rights, METRO conducted a review in three pilot countries: METRO Cash & Carry Turkey (mid-2014), MAKRO Cash & Carry Poland (end of 2014) and METRO Cash & Carry Austria (beginning of 2015). The objective was to evaluate the implementation status of the METRO GROUP Principles on Fair Working Conditions & Social Partnership, with a particular focus on any adverse human rights impacts caused by METRO or to which METRO has contributed.

In terms of the internal staff in the three countries, implementation of the fair working principles was judged to be good and no adverse impacts were found. However, in the area of checks and controls on implementation of the principles by external service providers, the review showed room for improvement. Overall the review was rated "Sufficient". All findings and recommendations have been discussed and agreed and the management teams in the MCC countries concerned have implemented the recommendations. The pilot countries' reviews were evaluated in 2015 and the findings will be taken into account in the upcoming reviews of other countries, which are due to start in the course of 2016.

Logo Global Union

Promoting fair working conditions with UNI Global Union

In 2014, METRO GROUP and the international trade union UNI Global Union reaffirm their efforts for fair working conditions supporting sustainable business growth. The joint statement refers to the company’s commitments to ILO’s labour standards, including the recognised right to collective bargaining and the freedom of association of employees.

Statement METRO GROUP and Uni Global Union 2013, PDF 0.81 MB

More about the joint statement with UNI Global Union in the Inside METRO News:

METRO GROUP and UNI Global Union reaffirm their cooperation on promoting fair working conditions

Healthy employees in a healthy and safe work environment

METRO GROUP is committed to good working conditions to ensure that its employees remain productive and motivated over the long term. This also means promoting occupational safety and employee health because there is evidence that a beneficial work environment can have a positive influence on people's well-being. Besides complying with international standards, METRO GROUP has also committed itself to the Principles on Fair Working Conditions and Social Partnership. These principles include providing a safe and healthy workplace environment.

We achieve this by combining the expertise of experienced local specialists in occupational health and safety (OHS) with the knowledge of the central function and by defining common standards and goals that apply throughout METRO. By appointing so-called OHS officers, we have defined an organisation for the field of occupational health and safety at METRO GROUP. Our OHS officers support the company in complying with legal requirements and regulations in the field of occupational health and safety as well as in developing measures and activities to ensure a safe working environment. In addition, METRO AG launches projects of cross-company and cross-country interest which continue to focus on the definition of key accident factors. With this network of expertise, we ensure that high quality is embedded at the local level on the basis of procedures applicable throughout METRO GROUP. Such an approach allows for regular reporting and promotes appropriate improvements in the status quo in the area of METRO's occupational health and safety (OHS).

OHS plays a key role when it comes to meeting the needs of our employees and - in a second step - also those of our customers. After all, only a 'healthy' company can be customer-focused and thereby secures long-term success and constant growth.


Woman working at Home

Career – What we offer

METRO GROUP cultivates conditions that enable its employees to find the ideal combination of free time, family life and work.

What METRO GROUP offers as an employer

Corporate Responsibility Report 2015/16

Corporate Responsibility Report

In our Corporate Responsibility Report 2013/14, we tell you how we take on responsibility for our employees.

Responsibility for our employees paragraph

Colleagues in the Office

Our commitments

These self-imposed commitments offer all employees and the management reliable guidelines for their day-to-day work. These pledges range from anti-discrimination guidelines to guidelines on fair working conditions.

Social working conditions are a commitment

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