Website search

METRO Group
Germany
Poland
Romania
Russia
Turkey

Company

Compliance

METRO Group Compliance Program

The activities of the METRO Group are subject to manifold laws, regulations and self-imposed standards of conduct. In 2007 METRO Group has created a group-wide standardized Compliance Program which combines and complements the existing measures to ensure compliance with these rules. 

The goal of the Compliance Program is to support all METRO Group employees in complying with relevant laws, regulations and standards of conduct. For this purpose, clearly defined measures were established. Their implementation is organized and coordinated by the Compliance Officers of the METRO Group.

Essential components of the Compliance Program are the eight Business Principles of the METRO Group:

• Avoiding and Handling Conflicts of Interest
• Offering and Granting Benefits
• Soliciting and Accepting Benefits
• Appropriate Handling of Corporate Information
• Compliance with Antitrust Law
• Diversity, Equal Opportunity and Tolerance – Non-Discrimination
• Respect for Fair Terms and Conditions of Employment
• Compliance with Applicable Laws and Company Guidelines

A document explaining the eight Business Principles in a generally understandable way illustrated by practical examples is made available to the employees in a printed version and electronically on the intranet. Additionally the employees are trained on compliance with the Business Principles.

The Compliance Organization, which was established in the course of the implementation of the Compliance Program, checks the Business Principles and other aspects of our operations for possible weak points. Based on this analyses specific measures and new processes are created that help avoiding misconduct resulting from ignorance or carelessness.

The employees are informed about the standards of conduct, laws and regulations relevant for their work area. The Compliance Organization also provides necessary support for complying with the resulting obligations by offering special trainings and counsel as well as self-assessment tools on the intranet where necessary.

If employees find themselves in unclear situations they can contact their respective manager or the helpline. This helpline has two functions: employees can seek advice if they have questions concerning the Business Principles of the METRO Group and they can also report wrongful conduct within the business. Callers can stay anonymous if they wish to.

1. Download Business Principles for Employees of METRO AG pdf (524 KB)

Quick Finder